Do Your Employees Know Big Brother May Be Watching?

Keyboard.jpgHarvard University recently had some explaining to do.  Last fall, the University conducted an investigation into the source information leaked to the media about students at the Ivy League school who had cheated.  The investigation included searching the work e-mail accounts of 16 Resident Deans without telling them.  Although the University eventually told the one Dean who has been the “source” of the leak about the search, the rest of the Deans did not know that their e-mail accounts had been searched until a newspaper reported on the searches this month. 

Resident Deans live among students and act as their advisors.  However, they also teach courses but are not on track to become tenured professors.  Each Dean is given a personal Harvard e-mail account and one to use specifically in their role of Resident Dean.  It was the latter type of e-mail account that was searched by Harvard.       

Some of the Resident Deans reacted angrily to the search, calling it a breach of privacy and trust.  The Deans also said they should have been told about the search earlier pursuant to the University’s policies.  Harvard’s policies allow it to search employee e-mail accounts including those of faculty members.  However, faculty members must be told about the search either before it happens or immediately after it is completed. 

Harvard defended its actions, stating that it did not notify the Deans of the search in order to protect student privacy and the identity of the person who inadvertently leaked the information.  The University also insisted that only the “subject” lines of work e-mails were searched, not personal accounts, and that no e-mails were opened.  Interestingly, Harvard also said the e-mail accounts searched were associated with the Deans’ administrative roles as Resident Deans.  This raised the question of whether Harvard considers the Resident Deans faculty members for purposes of notification under its own policies.

While it is not known if any Resident Dean will pursue legal action against Harvard, this incident offers lessons for employers regarding e-mail communications in the workplace. 

Employers should adopt a written electronic communications resources policy that puts employees on notice that e-mails, texts and voicemails sent over employer owned property may be monitored, and that employees do not have a personal privacy right regarding such communications.  The persons who will be subject to the policy should also be clearly stated.  At Harvard, it appears the University did not define whether the term “faculty member” includes Resident Deans.  Thus, an employer’s electronic communications policy should clearly identify who is subject to the policy such as volunteers or part-time or seasonal workers.  The policy should also notify employees that the electronic communications systems belong to the employer and should only be used for legitimate business purposes.  Along those lines, employee should also be notified that any information learned from the employer’s electronic communications systems should only be disclosed to authorized employees. 

Finally, an electronic communications resources policy may only allow monitoring of electronic communications routed through the employer’s equipment and property.  In the event a third party provider is involved in the transmission or storage of electronic communications, employers should obtain the employee’s written consent  to access these communications in order to preserve the right to monitor them.  Third parties will likely not release the information to employers absent written consent from the employee.   

New California Laws Limit Access to Employee, Student Usernames and Passwords

Password.jpgGovernor Jerry Brown last week signed two new privacy laws that will go into effect January 1, 2013.  AB 1844 and SB 1349 prohibit employers, colleges and universities from requiring or asking prospective and current employees and students to disclose social media usernames and passwords.  It also prohibits requiring or requesting employees and students to log onto social media platforms in the presence of the employer or educational institution.  Governor Brown tweeted: “California pioneered the social media revolution.  These laws protect Californians from unwarranted invasions of their social media accounts.”

AB 1844

Public and private employers are now prohibited from requiring a job applicant or employee to provide usernames and passwords to their personal social media accounts such as Facebook or MySpace.  In addition, employers may not require an applicant or employee to access or log on to personal social media in the presence of the employer.  The law defines social media as including videos, still photographs, blogs, podcasts, instant and text messages, email, online services of accounts or website profiles or locations. 

Under AB 1844, employers can access usernames and passwords under two circumstances.  First, an employer can ask an employee to divulge personal social media if the employer reasonably believes it is relevant to an investigation of employee misconduct.  Second, an employer can ask an employee to disclose a username or  password for purposes of accessing an employer-issued electronic device. 

Finally, an employer may not discharge, discipline, threaten to discharge or discipline, or retaliate against an employee or applicant for refusing to provide their personal social media information. 

SB 1349

SB 1349 prohibits public and private colleges and universities from requiring current or prospective students or student groups to disclose their usernames and passwords for personal social media.  Like AB 1844, postsecondary educational institutions also may not require a student, prospective student or student group to access personal social media in the presence of the institution’s employee or representative.   

The new law does not affect an institution’s existing rights and obligations to protect against and investigate alleged student misconduct or violations of law.  The statute also does not preclude educational institutions from taking adverse action against a student, prospective student or student group for any lawful reason.

Finally, educational institutions may not suspend, expel, discipline, threaten to take any of those actions or penalize a student, prospective student or student group for refusing to comply with a demand to access personal social media or for usernames or passwords.

California employers, colleges and universities are encouraged to adopt or review existing social media policies to make sure they comply with these new privacy laws.  Our Los Angeles, San Francisco, Fresno, and San Diego offices are ready to assist and provide guidance on these issues if needed.

New Maryland Law Prohibits Employers from Asking for Social Media Passwords

Facebook_small.jpgMaryland recently became the first in the nation to ban employers from asking job applicants and employees for their Facebook and other social media passwords.  The law was signed into legislation by Maryland’s Governor approximately one year after the ACLU took on the case of Robert Collins who claimed he was forced to turn over his Facebook password to the Maryland Department of Corrections during a job interview.  Collins claims he was required to give his password to the interviewer who then proceeded to log onto his account and look through his personal messages, wall postings and photographs while Collins sat there. 

The new Maryland law, which goes into effect in October, specifically prohibits employers from asking or requiring a job applicant or employee to disclose any user name, password or other means for accessing a personal account on a social media site through a computer, telephone, PDA or other similar device.  The law also makes it illegal for employers to refuse to hire an applicant or take any adverse employment action against an employee for refusing to provide their personal login information.

Supporters of internet privacy are applauding Maryland’s adoption of the nation’s first so-called “social media password law.”  Supporters say such legislation is important because it not only protects individual privacy but it also prevents employers from accessing information that they cannot ask about during the hiring process such as ethnicity, sexual orientation and religion.

Since Maryland’s passage of a social media password law, several states including California and the federal government are proposing similar legislation.  For example, there are currently two bills pending before Congress.  The Password Protection Act of 2012 was recently introduced in the Senate and House.  The PPA proposes to prohibit employers from forcing prospective or current employees to provide access to their own private account on social media sites as a condition of employment.  The PPA would also prohibit employers from discriminating or retaliating against a prospective or current employee because that employee refuses to provide his or her password.  In addition, the Social Networking Online Protection Act, which provides similar protections as the PPA, has been introduced in the House.  However, SNOPA goes further in that it would also protect students from being forced to disclose their login information to schools from kindergarten through the university level. 

The California Legislature is expected to vote this year on AB 1844.  This bill would ban employers from requiring a job applicant or employee to provide usernames and passwords to their personal social media accounts.  The proposed law defines social media as “an electronic medium where users may create and view user-generated content, including uploading or downloading videos or still photographs, blogs, video blogs, podcasts, or instant messages.”  In addition, because the proposed law bans employers from asking for login information, the law also prohibits employers from checking social media sites before hiring an employee.  Therefore, an employer could not later be held liable for negligent hiring if it did not search a prospective employee’s social media site.  The proposed law states that “an employer does not fail to exercise reasonable care to discover whether a potential employee is unfit or incompetent by the employer's failure to search or monitor social media” before hiring.

SB 1349, known as the Social Media Privacy Act, is also pending in the California Legislature.  This bill is similar to AB 1844 except that it goes further by banning public and private postsecondary educational institutions from requiring or requesting a current or prospective student from disclosing their usernames and passwords for a personal social media account or to provide the institution with access to that account. 

It remains to be seen whether the California legislature or Congress will adopt social media password laws.  Governor Brown has not taken a position on AB 1844 or SB 1349.  However, given the current trend favoring social media password protection laws, California employers may want to consider refraining from asking for social media login information from current and prospective employees unless there is a strong legitimate business reason for doing so.  Even then, employers should carefully weigh the potential risks associated with asking for such information.    

Please contact our Los Angeles, San Francisco, Fresno, or San Diego office for any assistance in reviewing social media policies.

What Does The Supreme Court's Ruling In US v. Jones Mean For GPS Tracking By Employers?

GPS.JPGLast summer we reported that an employer may under California law use GPS devices to track employer owned or leased vehicles.  We recently revisited this issue in light of the U.S. Supreme Court’s unanimous ruling in United States v. Jones Although Jones does address the use of GPS devices to track vehicles, the holding will not likely impact an employer’s ability to place Global Positioning System (GPS) devices on its own vehicles to track employee movement. 

In Jones, the government obtained a warrant to attach a GPS device to a vehicle registered to respondent Antoine Jones’ wife.  However, Jones was the exclusive driver of the vehicle.  Although the warrant authorized the device’s installation on the undercarriage of the vehicle in Maryland within 10 days, the government installed the GPS on the 11th day and in the District of Columbia.  The government used the device to track the vehicle’s movements for the next 28 days and the data collected from the device was used to convict Jones of multiple drug related charges.  

The Supreme Court ruled that the government’s attachment of a GPS device to a vehicle without a warrant, and its use of that device to monitor the vehicle’s movements, violated the Fourth Amendment to the U.S. Constitution.  The Court’s ruling is contrary to the result in United States v. Pineda-Moreno, where the U.S. Court of Appeals for the Ninth Circuit found that the government did not violate the Fourth Amendment when it placed a GPS tracking device on the undercarriage of a suspect’s car without a warrant. 

There are at least two reasons why the holding in Jones will likely not affect a California employer’s ability to use GPS tracking.  First, Jones examined the use of GPS in a criminal investigation, not in an employment setting.  Second, it is already a crime under California law to use an electronic tracking device to determine the location or movement of a person unless the vehicle is owned or leased by the individual or employer doing the tracking.  Thus, if the employer owns or leases a vehicle, the employer may use GPS or similar electronic tracking devices to monitor the location or movement of its employees in that vehicle.  

However, we recommend that employers who wish to use GPS should only do so when they have a legitimate business reason to track, and they should give employees notice that they will be monitored.  It is a good practice for employers to implement a written policy that informs employees that their usage of employer owned or leased vehicles will be monitored.  The policy should also discuss the business reasons for monitoring such as measuring productivity, locating stolen vehicles and ensuring that employees are following their assigned routes. 

Finally, at least one Superior Court has ruled in an unpublished decision that a public employer, Metrolink, was not required to meet and confer with an employee bargaining unit before installing two inward-facing cameras in all of its locomotive cabs for purposes of monitoring the activities of its engineers.  Although public employers have a management right to use devices, such as electronic tracking technology, to monitor employees, they must negotiate the effects of the policy, such as discipline. 

An in depth discussion on the use of GPS tracking devices can be found in LCW’s workbook on Privacy Issues in the Workplace.  The workbook also contains sample policies regarding electronic device tracking.  LCW can assist employers with drafting a policy.

Ninth Circuit Agrees To Rehear Computer Data Fraud Case

This blog post was authored by Alison Carrinski

 

In May we reported on the case U.S. v. Nosal, in which the U.S. Ninth Circuit Court of Appeals examined whether an employee violates the federal Computer Fraud and Abuse Act (CFAA) when misappropriating data from an employer’s computer system in violation of the employer’s data use policies.  In general, the CFAA prohibits employees from knowingly, and with intent to defraud, accessing an employer’s computer without authorization or exceeding authorized computer access, to further their intended fraud.  Nosal, a former employee of an executive search firm, engaged three current employees to access the firm’s electronic database and misappropriate trade secrets.  While the employees used their own ID’s to access the databases, they violated clear employer policies restricting use of proprietary information.

The Ninth Circuit, in an opinion issued by a three judge panel, held that Nosal exceeded authorized access, for purposes of the CFAA, by misappropriating proprietary information in violation of the employer’s computer and data use policies.  Nosal argued that such a decision would broaden the scope of violations under the CFAA to include any employee who exceeds the authorization of an employer’s data use policy—for example, by checking personal email at work.  In response to this argument, the Court noted that liability under the CFAA only applies if the employee exceeds authorized access with the intent to commit fraud; for example, checking personal email or the latest news would not trigger liability, even if against employer policy, because there would be no fraudulent intent.

Recently, on October 27, 2011, the Ninth Circuit Court of Appeals voted to rehear this case en banc, which means that all of the justices will be present for the rehearing.  Because the Court granted rehearing en banc, its decision from May in U.S. v. Nosal may no longer be cited as precedent, as it will be superseded by the future en banc decision.  We will keep you posted on the status of this case.

New Limits On Employer Use Of Consumer Credit Reports

This guest post was authored by Julie L. Strom

Credit Card Tombstone

 

Effective January 1, 2012, AB 22 (pdf) places new limitations on when an employer is allowed to use a consumer credit report as a basis for employment decisions, and imposes disclosure requirements on employers who use such reports.  The new law specifically lists job positions where employers will still be permitted to use credit reports in conjunction with employment decisions.

Currently, California employers who obtain credit reports on job applicants or employees must provide prior written notice informing the applicant or employee of the use of the report, the source of the report, and the right of the applicant or employee to request a copy.  Furthermore, if the employer bases an adverse decision on information in the report, the employer must tell the applicant or employee and provide them contact information for the credit agency issuing the report. It is important to note that a “consumer credit report” as defined in the new law does not include reports that merely verify prior income or employment without containing credit related information, and employers may still use those types of reports as part of their regular background check process.

AB 22 creates new Labor Code section 1024.5, which states that public and private sector employers, other than certain financial institutions, may only use consumer credit reports in connection with employment decisions if the job in question is:

  • a managerial position (defined here as an employee who qualifies for the executive exemption from overtime pay under Industrial Welfare Commission Order 4
  • a position in the State Department of Justice
  • a sworn peace officer or law enforcement position
  • a position for which the employer is legally required to consider credit history
  • a position that affords regular access (besides routine processing and solicitation of credit card information in retail establishments) to all the following information of others: bank or credit card account information, Social Security number, date of birth
  • a position in which the person is a named signatory on the bank or credit card information of the employer, is authorized to transfer funds on behalf of the employer, or is authorized to enter financial contracts on behalf of the employer
  • a position that affords access to proprietary or confidential information
  • a position that involves regular access to cash totaling more than $10,000 of the employer, a customer or client during the workday.

In addition to the disclosures already required, AB 22 amends Civil Code section 1785.20.5 by requiring an employer who requests a credit report from an applicant or employee to notify that individual which of the specific exceptions applies to him or her.  The new law does not provide additional remedies for applicants or employees.

Employer Tips:  Employers should determine which positions in their agency still allow use of credit reports in connection with employment decisions.  They should also re-visit the notice forms they currently use to comply with notice and disclosure provisions and update them to include the new notice requirements.

Lawmakers Deal Another Blow To Missouri's "Facebook Law"

Facebook.jpgIn August we reported on a new Missouri law that regulated communications between teachers and students on social media websites.  We also reported on the Missouri State Teachers Association’s (“MSTA”) successful efforts to block this so-called “Facebook Law” by obtaining a preliminary injunction from a Missouri Court.  Now, Missouri’s Legislature has voted to repeal the controversial portion of the law which barred teachers from communicating with students on social media platforms that allow “exclusive access.”  The Legislature also extended the deadline for school districts to establish social media use guidelines from January 1 to March 1, 2012. 

Missouri’s Governor signed the bill into law last Friday.  As a result, the MSTA said it would decide in the coming weeks whether to dismiss its case.  Currently, a court hearing is scheduled for February 20 to decide whether the original version of the law should be permanently enjoined.

Although the MTSA appears to be satisfied with the new bill, the ACLU expressed disappointment with the Governor’s failure to veto the bill.  Specifically, the ACLU is concerned that school districts will not be able to create social media policies that also protect free speech rights.  John Chasnoff, program director for the ACLU of Eastern Missouri, told the St. Louis Post Dispatch “We think the legislature kicked the can down the road on this issue and just passed the buck to local school districts.  It’s been so difficult for the legislature to hammer out a bill that meets the needs and is constitutional.  Imagine how difficult it will be for school boards.”

New State Laws Establish Gender Identity, Gender Expression, And Genetic Information As Protected Classifications

This guest post was authored by Connie C. Almond

 

DNA.jpgThe Governor recently signed into law AB 887 and SB 559, which prohibit harassment and/or discrimination based on gender identity and expression, and genetic information, respectively. 

Individuals who are transgender identify themselves with a gender that is different from their “assigned” sex.  The term transgender also applies to individuals who dress or behave in ways socially associated with the opposite sex. 

The California Fair Employment and Housing Act (FEHA) prohibits discrimination and harassment based on various specified protected classifications, including sex and gender. Courts have interpreted these terms broadly to include other non-enumerated personal characteristics.  Over the last several years, many California courts have interpreted FEHA to protect transgender individuals.  However, although 70% of transgender Californians have experienced workplace discrimination or harassment, many are unaware that they are protected.  Similarly, many employers are unaware that transgender discrimination is unlawful.

Consequently, AB 887 amends FEHA to specifically include “gender identity” and “gender expression” as part of the term “sex.”  Gender identity refers to a person’s deeply felt internal sense of being male or female.  And gender expression refers to one’s behavior, mannerisms, appearance and other characteristics that are perceived to be masculine or feminine.  AB 887 clarifies that FEHA prohibits, for example, the harassment of a male employee who wears make-up, wears skirts, or behaves effeminately. 

California law has not previously addressed discrimination based on genetic information.  In the mid and late-1900s, employers sometimes used genetic screening to disqualify applicants from employment.  Because some genetic traits are most prevalent in particular groups, genetic screening stigmatized or discriminated against specific ethnic or racial groups.  In 2008, Congress passed the Genetic Information and Nondiscrimination Act (GINA) which prohibits employment discrimination based on genetic information. 

SB 559 adds this same protection to FEHA and other California laws.  Employers are now prohibited from discriminating against a job applicant or employee based on the individual’s genetic tests, genetic tests of the individual’s family members, or the manifestation of a disease or disorder in the individual’s family members.  It has long been unlawful to discriminate against someone who, for example, has a parent with Huntington’s Disease (because the individual is associated with someone with a disability).  Under SB 559, however, an employer may not discriminate against an individual on the basis that the individual is a potential carrier of the Huntington’s gene and may one day exhibit symptoms of the disorder.

Employers should update their harassment policies to reflect these changes and train managers and supervisors regarding these new protected classifications.

NLRB Provides Guidance On Regulating Employee Use Of Social Media

This post was co-authored by Elizabeth Arce

 

Social-media-icons.pngIt seems that every time you turn on the news some new technological innovation is being announced.  For example, recent weeks have seen the unveiling of new tablet computers and smartphones.  In addition, social media platforms such as Facebook and LinkedIn are constantly announcing upgrades to their websites to improve the way users communicate with one another via the internet.  However, just as technology is rapidly changing, the law regulating the use of social media by employees also continues to evolve. 

Since our initial blog posts and article on legal developments regarding employee social media use, the National Labor Relations Board’s (NLRB) Office of General Counsel released a report analyzing various issues relating to social media use by employees and employer policies that attempt to regulate it.  In addition, two NLRB Administrative Law Judges (“ALJs”) issued decisions that provide further guidance in these areas. 

In Hispanic United of Buffalo (“HUB”), an ALJ ordered a nonprofit corporation to reinstate five employees who were fired after posting comments on Facebook criticizing workload and staffing issues.  The ALJ concluded that the employees engaged in protected concerted activity because they were discussing matters that involving terms and conditions of their employment. 

In Knauz BMW, an ALJ found that a car dealership’s employee handbook contained policies that restrict and limit an employee’s right to engage in concerted activity.  However, the ALJ upheld the employer’s termination of an employee who posted pictures of an accident at another dealership, also owned by his employer, with unflattering comments about the salesperson involved in it on the grounds that the posting was not protected concerted activity.

These recent pronouncements from the NLRB clarify the law regarding the scope of social media use by employees and provide the following guidance to employers:

  1. Employees’ Social Media Postings With Each Other About The Terms and Conditions of Their Employment Are Protected.  Employees engage in protected concerted activity when they use social media to communicate with one another about work related issues.  Concerted activity will also be found when the employee posts comments that express the views of other employees or that attempt to initiate or induce coworkers to take group action.  This can include complaints among employees about commissions, tax withholding practices and workload and staffing issues.  Thus, posts that are not work related or that express individual gripes, frustrations or complaints are not protected. 
  2. Work Related Postings That Are Sarcastic or Mocking in Tone May Be Protected.  In Knauz BMW, the ALJ considered two Facebook postings by the employee.  The first involved criticism of a sales event, including the inadequacy of the food being served, which employees felt could affect employee compensation.  The second posting involved an accident at another dealership.  The ALJ found that the posting concerning the accident was not protected concerted activity, and that the employer terminated the employee for that posting.  The decision discusses what language rises to the level of disparagement necessary find otherwise protected activities unprotected.  The NLRB has found statements that are mocking or sarcastic ,and terms such as “a-holes” and a “cheap son of a bitch” attributed to supervisors to be protected concerted activity when uttered in the course of otherwise protected concerted activity.  Employers must meet a very high threshold to prove language is disparaging and beyond protection in the context of employees acting together to challenge their working conditions.
  3. Polices That Can Be Reasonably Interpreted to Restrict Employees’ Right to Engage In Concerted Activity Are Improper.  In evaluating whether a social media policy improperly limits an employee’s ability to engage in protected concerted activity, employers should ask whether the rule or policy explicitly prohibits the exercise of this right or would reasonably tend to chill the employee’s exercise of it.  In order words, policies that could be interpreted as discouraging an employee to discuss the terms and conditions of employment are likely improper.
  4. Policies That Can Be Reasonably Interpreted to Protect the Relationship Between the Employer and Its Customers Are Proper.  In Knauz BMW, the ALJ determined that language in an employee handbook stating “[a] bad attitude creates a difficult working environment and prevents to [employer] from providing quality service to our customers” was proper.  The ALJ reasoned that the employer had a right to demand that its employees not display a bad attitude towards customers in order to protect the employer’s relationship with its customers.

Employers who have adopted social media policies should review them with the above guidelines in mind.  Finally, because the law in this area continues to rapidly change, employers should stay tuned to this blog and our Twitter (@lcwlegal and hashtag #lcwsocialmedia) for further updates.

Missouri Court Blocks "Facebook Law"

Last week we reported on a new Missouri law that regulates communications between teachers and students on social media websites.  This so-called “Facebook Law” was scheduled to go into effect this week.  However, at the request of the Missouri State Teachers Association, a Missouri Circuit Court issued a preliminary injunction on Friday blocking the law until next February on the grounds that the law is overbroad and has a chilling effect on free speech rights.  The petition alleges that the law has the effect of criminalizing teachers’ communications with their children, relatives, and children of their church groups.  The hearing on a permanent injunction is scheduled for February 20.  We will continue to report any developments regarding the “Facebook Law” in future blog posts.

Missouri's "Facebook Law" Restricts Communications Between Teachers And Students On Social Media Websites

Facebook_icon.pngAs the summer draws to an end, parents and students are beginning to prepare for the start of the school year.  For many parents, sending their children off to school can be both a joyous and fearful occasion.  The worry experienced by parents is fueled, in part, by news headlines of teachers having inappropriate sexual relationships with their students.  In order to address these concerns, the Missouri Legislature recently signed into law the Amy Hestir Student Protection Act.  This so-called “Facebook Law,” which was named after a student who was sexually abused by her junior high school teacher, regulates communications between teachers and students on social media websites such as Facebook and Twitter.  State Senator Jane Cunningham, who sponsored the bill, said the purpose of the law is to discourage teachers and students from engaging in exclusive communications with each other through social networking platforms because such contact with each other “is a pathway into sexual misconduct.”

The new law requires school districts to develop a written policy concerning teacher-student and employee-student communications that include guidelines on the appropriate use of electronic media including text messaging and social networking sites.  In addition, the new law prohibits teachers from establishing, maintaining, or using a work-related website unless it is available to school administrators and the child's parents or legal guardian. Finally, the law prohibits teachers from establishing, maintaining, or using a nonwork-related website that allows exclusive access with a current or former student. 

Passage of the “Facebook Law,” which is believed to be the first of its kind in the country, drew immediate criticism.  Opponents argue that the law will cause teachers to communicate less with their students resulting in weaker teacher-student relationships.  Opponents also argue that the law chills free speech.  However, those in favor of the law insist that it does not restrict speech between educators and students.  Rather, the law merely provides transparency to the process by giving parents, guardians, and social administrators access to the websites where teachers and students are communicating with one another.

It remains to be seen how long Missouri’s “Facebook Law” will remain in effect and whether it will prompt other states such as California to adopt similar legislation.  Opponents of the law have already started a campaign to repeal the law.  The law may also be subject to court challenges on constitutional grounds.

Regardless of whether the “Facebook Law” survives, the reality is that teachers and students are increasingly using social networking sites as a vehicle to communicate with each other.  Consequently, school districts should adopt policies and guidelines regarding the appropriate use of social media platforms.  This may include deciding whether to allow teachers and students to communicate through social media at all, or to prohibit it altogether.  If the district allows such contact, then guidelines should remind teachers and school staff to consider the content on their social media sites including their profile, pictures, and postings on their wall.  Anything that they would not feel comfortable sharing in a classroom setting or in the presence of parents, should not be shared with students via social media.  Educators should be trained on using social media to foster learning and enhance the educational experience.  Finally, educators should be trained about separating their professional from their private life, and they should be reminded that their relationships with students, both in and out of the classroom, must be appropriate and comply with legal and professional standards. 

Court Rules Metrolink May Monitor Locomotive Engineers Via Audio/Video Surveillance

This guest post was authored by James E. Oldendorph Jr.

In October 2009, Metrolink installed two inward-facing cameras in all of its locomotive cabs.  While one of the inward-facing cameras records the control panel and gauges, the other is located seven to eight feet from where the locomotive engineer is seated inside the cab and captures a 270 degree span of the interior of the cab, including a view of the engineer.  There is also a forward-facing camera which does not capture any activities or sounds in the locomotive cab, but records video images of the rail right of way, tracks, and train signals.  Metrolink installed cameras and microphones in its locomotive cabs in the wake of the tragic Chatsworth railroad collision of September 12, 2008, involving a Metrolink train in which 25 people were killed and over 100 injured.  The National Transportation Safety Board determined that the collision was caused in part by an engineer using a cell phone to send text messages while operating the train.

On October 20, 2009, the union for a class of Metrolink locomotive engineers, and one individual engineer, sued seeking declaratory and injunctive relief against Metrolink and the removal of the cameras from the locomotive cabs.  The plaintiffs contended that the engineers had a reasonable expectation of privacy in the locomotive cabs, and that Metrolink's audio and video monitoring system violated the engineers’ procedural and substantive due process rights.  Plaintiffs also asserted that Metrolink’s actions were preempted by state law.

On June 1, 2011, Los Angeles County Superior Court Judge Luis A. Lavin granted Metrolink’s motion for summary judgment on all causes of action, finding that there were no issues of material fact warranting trial.  This ruling resulted in a victory for Metrolink on all claims and judgment in its favor.

Judge Lavin found that Metrolink’s camera policy and system did not violate the engineers’ constitutional right to procedural due process because they failed to establish that they were deprived of any life, liberty or property interest or of any statutorily conferred benefit, and failed to establish that the camera policy undermined their collective bargaining agreement with their employer, Amtrak.  Plaintiffs further could not show that Metrolink’s policy and system violated their substantive due process rights in that they failed to show any form of outrageous or egregious conduct constituting a true abuse of power on the part of Metrolink.  Additionally, Judge Lavin determined that Metrolink’s implementation of the camera policy reasonably related to a proper legislative goal of promoting safety on the railways.

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Tracking Employees Driving Employer Vehicles Via GPS

From time to time we are asked by clients whether they can place Global Positioning System (GPS) units on company or agency owned cars in order to keep track of employees whom they believe are misusing the vehicles to engage in unauthorized or excessive travel unrelated to their job.  The concern has been whether use of these devices in this manner invades the privacy rights of the employees.  Can employers place GPS devices on their own vehicles in order to track employee movement? 

On-the-Road.jpgIn a decision coming from a New Jersey appeals court reminiscent of a 1948 film noir, the answer may be yes.  In Villanova v. Innovative Investigations, Inc., the New Jersey court held that, as long as the car is not driven to a secluded location, there is no right of privacy. 

This case arose not from an employment situation but one involving a marital dispute.  Mrs. Villanova believed her husband was having an affair and she hired an investigative firm, Innovative, to follow him.  Innovative suggested that she buy a GPS device and place it on the family car he drives.  She did so and Mr. Villanova eventually brought a lawsuit against Innovative for invading his privacy.  The New Jersey court held that Villanova had no right of privacy as long as he was driving on public streets.

“In the absence of evidence that he drove the vehicle into a private or secluded location that was out of public view and in which he had a legitimate expectation of privacy, he had no claim for invasion of privacy.”

New Jersey law, like California’s, contains a constitutional right of privacy.  However, tracking an individual’s driving with a GPS device no more invades that individual’s privacy than does simply observing or following him “or even taking his photograph while he is walking on a public highway since he is not then in seclusion and his appearance is public and open to the public eye.”  Further, a person traveling in an automobile on public thoroughfares “has no reasonable expectation of privacy in his movements from one place to another.”

Issues regarding use of GPS devices are likely to come up in other contexts such as whether an employer must negotiate with its employees’ union before placing GPS devices on the employer’s own vehicles.  (We think the answer is “no.”)  We understand the U.S. Supreme Court is considering whether law enforcement violates a suspect’s Fourth Amendment privilege against unreasonable searchers by covert GPS tracking.

Under California law, employers may track the use of vehicles they own or lease.  The firm’s Privacy Issues in the Workplace workbook has a section on GPS tracking devices, as well as a sample Vehicle Electronic Tracking Technology Policy.

Two Bar Associations Give Employers Another Reason To Adopt Social Media Guidelines

Social networking websites have become a treasure trove for lawyers looking for damaging information that could be used to impeach an opposing party or any adverse witnesses in a lawsuit.  As a result, the New York Bar Association’s Committee on Professional Ethics looked into the following question:

May a lawyer view and access the Facebook or MySpace pages of a party other than his or her client in pending litigation in order to secure information about that party for use in the lawsuit, including impeachment material, if the lawyer does not ‘friend’ the party and instead relies on public pages posted by the party that are accessible to all members in the network?

Gavel3.jpgThe New York Bar concluded that a lawyer may ethically access and view the public social network pages of another party in a pending lawsuit to search for potential impeachment material.  In reaching its conclusion, the New York Bar analogized accessing information on Facebook or MySpace to obtaining information from other publicly accessible online or print media, or through subscription services such as Nexis.  The New York Bar also distinguished its opinion from one issued by the Philadelphia Bar Association’s Professional Guidance Committee which looked at whether a lawyer may ethically “friend” an unrepresented adverse witness in a lawsuit to obtain potential impeachment information.

In the Philadelphia Bar’s opinion, a lawyer proposed asking a third party to “friend” the witness in order gain access to the witness’ private Facebook and MySpace pages by providing truthful information about him or herself.  However, the third party would conceal his or her relationship with the lawyer and the real purpose for “friending” the witness (to obtain impeachment information).  The Philadelphia Bar concluded that it would be unethical for the lawyer to engage in this sort of conduct under the Pennsylvania Rules of Professional Conduct which prohibits lawyers from making false statements and engaging in dishonest, fraudulent or deceitful conduct.  The New York Bar also reached the same conclusion.

The California State Bar has not yet issued an opinion on the propriety of lawyers accessing social networking websites.  However, it is likely the California Bar will agree with the opinions of the New York and Philadelphia Bars.  Further, California courts are already facing motions to exclude evidence found on the Internet.  Since it appears lawyers will continue to have the ability to scour social medial sources for impeachment material, the best advice is for employers to develop social media guidelines.  Employers should also provide training to all employees on the impact their social media activities may have on potential or pending litigation.

LCW provides sample social media policies and guidelines in our Privacy Issues in the Workplace workbook for public agencies.  Additionally, LCW’s “Caught in the Net” provides training on social media issues.

Overtime Pay For Off-Duty Cell Phone Calls And Text Messages? Maybe!

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The cell phone, in particular the so-called “smartphones” (e.g. iPhones, Blackberrys, Android phones) are amazing.  These devices allow us to be in contact no matter where we are on a 24/7 basis.  Some employers issue these devices to their employees both as a benefit to the employee but primarily as a benefit to the employer for the same reason: it allows contact at all hours of the day and night when necessary.

But when employees use these devices for work-related phone calls, text messages and emails while off-duty, should they be paid for this time?  This issue may be resolved in a case currently pending in the federal court in Illinois entitled Allen v. City of Chicago.

We normally do not report on a case pending in a trial court and certainly not about the ruling on a motion, which did not result in a judgment.  But this case seems of such particular significance that it merits a report.  Indeed, a number of other blogs have already commented on this case.

Here’s the situation.  The Chicago Police Department issued Blackberrys to a number of its officers including a Sergeant named Jeffrey Allen.  Sergeant Allen claims that he and other officers are required to use their Blackberrys to perform off-duty work including responding to telephone calls, emails, voicemails, and text messages.  Allen filed a purported class action lawsuit against the City alleging that he and other officers are entitled to overtime pay under the U.S. Fair Labor Standards Act for these phone based off-duty activities.  The City moved to dismiss the action but the trial court denied the motion and the matter will now proceed forward towards trial.

How this case will be resolved remains to be seen.  However, the novelty of this claim and the wide publicity the decision has received, may well result in a new cottage industry of FLSA litigation.

In order to minimize the likelihood of being the subject of such a case, the following steps are recommended:

  1. If possible, limit issuance of such devices to employees who are truly FLSA exempt and thus not entitled to overtime pay.
  2. If such phones must be issued to non-exempt hourly employees because of business necessity or operational demands, require employees to keep detailed time records of each phone related activity together with date, time of day, content description and actual duration of the call, email, text message, etc.  Be sure that the billings received from the service provider, such as AT&T, Verizon, etc., are maintained and reviewed and checked against the employee’s time reports for confirmation.  Keep in mind that FLSA requires the employer, not the employee, to keep accurate time records.  However, the employer can delegate that assignment to the employee as an additional part of their job.  Indeed, employees could be terminated for failure to keep accurate time records although they still must be paid because the employer receives the benefit of their services.
  3. If such phones must be issued to non-exempt hourly employees, limit their issuance to those who really do have a bona fide job related necessity to have them.  That is, only give phones to those hourly employees when their jobs truly require them to be available on an instantaneous basis even while off-duty.
  4. Some employees may need to have these phones while working but not while off-duty.  In these cases, issue a written policy prohibiting these employees from using their devices off-duty or institute a requirement that they reimburse the employer for personal use of the devices.  Another possibility is to require the employee to leave the phone at their job site, whereby they pick it up at the beginning of their work shift and leave it at the end.

The best advice is to develop a comprehensive written policy on the use of these devices so that employees are on clear notice of their entitlements and of their employer’s expectations of them.

LCW provides sample forms of Sample Electronic Communications Resources Policy and Authorization for Release of Information by Electronic Communications Service Provider in our Privacy Issues in the Workplace workbook for public agencies.  Additionally, LCW discusses the FLSA and strategies for complying with it in its Public Sector FLSA Compliance Guide workbook.

Keep visiting this website, as we shall update you on the progress of this case as it moves through the court system.

Photo Credit: Verizon Logo by methodshop.com, on Flickr

The Litigation Landscape In An E-Discovery World

flash-drive.jpgThe “e-discovery” amendments to the Federal Rules of Civil Procedure were implemented in December 2006.  In 2009, California enacted similar “e-discovery” rules.  The adoption of these rules has greatly impacted the landscape for entities that find themselves in litigation in state or federal court.  There is an issue, for example, about the retention of documents that are stored in hard form and electronically.

The federal and state e-discovery rules are predicated in large part on the decision in Zubulake v. UBS Warburg LLC, a case which dealt with a litigant’s duty to preserve and produce documents and electronically stored information (“ESI”).  ESI comes in many forms.  It includes e-mail, voicemail, text messages, word processing documents, spreadsheets, websites, etc.  The duty to preserve ESI obligates a party who knows of actual or probable litigation not to destroy discoverable ESI or places where ESI is stored (e.g., hard drives, flash drives, servers, back-up tapes, etc.)  A party to a lawsuit cannot satisfy its e-discovery obligations simply by printing out hard copies of e-mails or other documents since electronic data (e.g., “metadata”) underlying an electronic document is often just as relevant as the document itself.  “Metadata” is the electronic data that can identify when a document was created, who created it, what changes or modifications to a document were made, who made those changes, when they were made, etc.

As explained in Zubulake, “anyone who anticipates being a party or is a party to a lawsuit must not destroy unique, relevant evidence that might be useful to an adversary.  While a litigant is under no duty to keep or retain every document in its possession…it is under a duty to preserve what it knows, or reasonably should know, is relevant in the action, is reasonably calculated to lead to the discovery of admissible evidence, is reasonably likely to be requested during discovery and/or is the subject of a pending discovery request.”

As for the scope of evidence and ESI that must be preserved, the Zubulake court observed, “[t]he broad contours of the duty to preserve are relatively clear.  That duty should certainly extend to any documents or tangible things . . . made by individuals ‘likely to have discoverable information that the disclosing party may use to support its claims or defenses.’  The duty also includes documents prepared for those individuals, to the extent those documents can be readily identified (e.g., the “from” and “to” fields in e-mails).  The duty also extends to information that is relevant to the claims or defenses of any party, or which is ‘relevant to the subject matter involved in the action.’  Thus, the duty to preserve extends to those employees likely to have relevant information – that is, the ‘key players’ in the case.”

Agencies should have a document retention policy in place that addresses retention of ESI.  Plus, we generally recommend that, if your agency is sued, you: (1) work with your legal counsel to develop a preservation plan related to the lawsuit; (2) immediately suspend the scheduled destruction of all documents that relate to a plaintiff’s claims (if any), and (3) preserve all ESI relating to plaintiff’s claims.

Computer Use Policies More Important Than Ever: Employee Liability Under The Computer Fraud And Abuse Act

This guest post was authored by Alison Carrinski

The U.S. Ninth Circuit Court of Appeals recently held in U.S. v. Nosal that an employer may sue for damages under the federal Computer Fraud and Abuse Act (CFAA) when an employee’s computer or data use exceeds authorization provided by the employer.

People at WorkSection 1030(a)(4) of the CFAA prohibits employees from knowingly, and with intent to defraud, accessing an employer’s computer without authorization or exceeding authorized computer access, to further their intended fraud.  The Ninth Circuit held for the first time that employees exceed authorized access whenever they violate the employer’s computer and data access policies.

Nosal, a former employee of an executive search firm, engaged three current employees of the firm to help him start a competing business.  The employer had a clear policy that allowed use of its proprietary information only for legitimate business reasons.  The company notified employees that accessing electronic information without authority may lead to discipline or criminal prosecution.  In violation of this policy, these employees accessed the firm’s trade secrets and proprietary information by using their user accounts to access the employer’s electronic database.  Nosal argued that they could not be liable under the CFAA because the employees were not accessing the computer system without authorization, i.e., they were not hacking into the system.  The Ninth Circuit disagreed with Nosal, reasoning that, by violating the employer’s clearly stated policy, the employees had exceeded their authorized computer access and may be liable under the CFAA.

Consider the difference between this example and LVRC Holdings LLC v. Brekka, where an employee who sent confidential work emails to his and his wife’s personal email accounts was not liable under the CFAA.  In that case, as opposed to Nosal, the employer never notified the employee of any computer restrictions, either through a policy or in an employment contract.  Brekka teaches an important lesson:  if an employer does not publish a written policy, it will be unable to hold employees liable under the CFAA when the employee uses a computer in an unauthorized manner with the intent to commit fraud.

Therefore, it is important for employers to maintain a written, up-to-date computer access policy that limits use of work computers to work activities only, and that limits access to confidential and sensitive data to only those employees who need such information to perform their jobs.

Smokers Need Not Apply: Good Idea Or Illegal?

Person-Smoking.pngHospitals and other medical-related employers are at the forefront of a growing trend of employers who have adopted policies prohibiting the hiring of smokers.  This practice goes far beyond merely banning employees from smoking in the workplace.  Rather, these employers are actually telling smokers that they need not apply for employment at all, or that they will be fired if they are caught smoking, even if away from the workplace. 

The New York Times recently reported that employers who have implemented smoker-free workplace policies now have applications that “explicitly warn of ‘tobacco-free hiring,’ job seeker must submit to urine tests for nicotine and new employees caught smoking face termination.”  Employers who have adopted policies banning smokers from employment justify this hiring practice as advancing their mission to promote personal well-being and healthier living.  These employers also cite efforts to reduce high health care costs and increase employee productivity.  Opponents of smoker-free policies argue that they invade personal privacy and could pave the way for employers to regulate other lifestyle choices such as consuming alcohol or even fast food.

This growing trend begs the question of whether California employers may legally adopt similar policies that smokers will not be hired.  After all, California was a leader in passing anti-smoking laws that banned smoking in public places such as restaurants, bars and casinos.  Currently, California is considering legislation that if passed would ban smoking at all state parks and beaches.  Even the stereotype of a Californian is that of a health-conscious, physically fit individual. 

However, Californians are also known to be champions of civil liberties.  Thus, California employers will likely face numerous efforts seeking to obstruct implementation of smoker-free policies.  For example, Labor Code sections 96(k) and 98.6 prohibit employers from discharging an employee or discriminating against any employee or applicant for employment because the employee or applicant engaged in lawful conduct occurring during nonworking hours away from the employer’s premises.  Since the act of smoking itself remains legal in California, employers who refuse to hire smokers may be subject to liability under these provisions. 

In addition, smoker-free policies may be challenged on privacy grounds as an improper attempt to monitor and regulate personal conduct.  Finally, an aggrieved smoker may be able to assert a claim for disability discrimination if he or she is able to show that the employer believed that the smoker would be more likely to miss work due to smoking-related illnesses.  Both the Americans with Disabilities Act and the Fair Employment and Housing Act prohibit discrimination based on a perceived disability. 

That Negative Comment Posted On Facebook May Constitute Protected Activity

The National Labor Relations Board (“NLRB”) is the federal counterpart of the Public Employees Relation Board (“PERB”). The NLRB is the body that oversees the administration of federal labor law, and PERB is the body that oversees the administration of California labor law.

Recently, the NLRB prosecuted a complaint brought by its Connecticut regional office regarding Dawnmarie Souza, an emergency medical technician, who was fired by American Medical Response after she criticized her boss on her personal Facebook page. After conducting an investigation into the termination of Souza, the NLRB issued a complaint. The thrust of the NLRB complaint was that the termination was in violation of federal labor law, that the company’s internet usage policy was “overly broad” because it prohibited employees from posting disparaging remarks about the employer and its supervisors, and that enforcement of the policy interfered with employees’ rights to engage in protected activity. 

Section 7 of the National Labor Relations Act (“NLRA”) restricts employers’ attempts to interfere with employees’ efforts to work together to improve the terms or conditions of their workplace. The NLRB has long held that Section 7 was violated if an employer’s conduct would “reasonably tend to chill employees” in exercising their NLRB rights and that’s what prompted the complaint. It is noteworthy that California’s Meyers-Milias-Brown Act (“MMBA”) has a similar provision that restricts employers from interfering with employees’ rights to improve the conditions or terms of employment, so this NLRB case is relevant to public agency employers as well. 

The NLRB’s investigation determined that the Facebook postings constituted “protected concerted activity” and that the employer’s internet usage policy was overly restrictive because it prevented employees from making any negative remarks when discussing supervisors or the company. The matter was set for hearing earlier this year, but the issues were settled before the hearing. The employer agreed to revise its internet usage policy to ensure that it did not restrict employees’ rights to communicate freely about working conditions. Further, the employer agreed to not fire employees for engaging in such activity.

Although it is settled under California labor law that employees have the right to engage in discussions about their wages, hours, and working conditions, this federal NLRA case signals to both union employers that this right goes beyond the actual workplace and extends to employees’ personal Facebook pages. Further, this case serves as a cautionary tale to California public employers of a growing trend to protect employees’ use of the internet as a forum to engage in protected speech activity, even where the speech is less than respectful. 

The lesson here is that public agencies should remain sensitive to employees’ right to communicate with one another regarding their wages, hours and working conditions, and their ability to even do this on the internet with the protection of the law. Employers will also want to consider this case when drafting internet usage policies, so as to ensure that such policies cannot be construed as interfering with protected employee rights.

10 Things Employers And Employees Should Know About Social Media

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This post was co-authored by Elizabeth Arce

The popularity of social media websites such as Facebook and Twitter have created new and unprecedented challenges for employers.  The New York Times reported recently that even commanders in our Armed Forces have expressed concern about troops playing with iPhones and BlackBerrys when they should be working.  Because the law has not caught up with the use of social media, navigating through issues raised by this technology can be a difficult, complicated and frustrating process for employers.  Further, as we recently reported, employment law enforcement agencies such as the National Labor Relations Board will continue to scrutinize employer social media policies.  Thus, employers can no longer afford to ignore social media.  Both employers and employees should be aware of the following 10 issues raised by this growing medium.  

1.   The Internet is a Public Place.  Employees need to be aware that everything posted on the Internet is either public or can be made public.  For example, although you may set your Facebook account privacy settings as accessible to “friends only,” there is no guarantee that a “friend” will not download the picture, show your page to a “non-friend” or disseminate the picture via email or other social media. at a recent conference addressing social media issues in law enforcement, our partner Melanie Poturica reminded the audience, “Never put in electronic form what you wouldn’t want to be received by at least one million people.”  Employees should exercise common sense and good, ethical judgment when using social media.  They should also consider the power of words and images and think about how they will be viewed by others, including current and future employers. 

2.   The First Amendment Does Not Protect All Internet Speech.  Employees generally believe everything they say on the Internet is protected under the First Amendment.  This is a common misconception.  First, the First Amendment only applies to government employers, thus, employees working for private entities are not protected by the First Amendment.  Second, the First Amendment only protects speech made by an individual acting as a citizen on matters of public concern.  Speech made by employees as part of their job duties or speech that is not about a matter of public concern is not protected.  Additionally, speech that violates the law is not protected.  For example, false or harassing speech can give rise to defamation or harassment claims.  Disclosing confidential information can lead to invasion of privacy claims.  

3.   Social Media May Be Reviewed as Part of Pre-Employment Background Checks.  A prospective employer may legally use social media if the information obtained is publicly available (i.e. not password protected) and is posted by the job applicant (e.g. on Facebook).  However, employers should never create an alias or provide false information to gain access to a website as doing so violates federal and state law.  Employers should also keep in mind that the information is unverified.  Importantly, employers must refrain from using the information for discriminatory purposes.  Employers should only consider information that relates to the applicant’s ability to perform the job, and that could have been legally elicited during an interview.  The best practice is to use a third party or designated individual to conduct the background check and to identify specific job related criteria that will be covered by the background check. 

4.   Content May Be Subject to a Public Records Act Request.  Pubic employers are subject to the Public Records Act (“Act”) in California.  The Act provides that “access to information concerning the conduct of the people’s business is a fundamental and necessary right of every person in the state.”  The term “public records” is broadly defined to include “any writing[s] containing information relating to the conduct of the public’s business prepared, owned, used, or retained by any state or local agency regardless of physical form or characteristics.” Thus, employees must not open a social networking account using their agency issued email without agency authorization.  Any information related to the conduct of the public agency’s business communicated by a public agency or employee via a social networking site may potentially be subject to the public records act.  Although the Act exempts personnel, medical or other information that would constitute an unwarranted invasion of privacy, no court has yet examined the issue whether information communicated via social networking sites sent through agency-owned property falls within this exemption.    

5.   Separate Work Related Social Media Use from Personal.  Employers should also encourage employees to separate their work related use of social media from their personal use by using privacy settings to restrict access to personal information on private websites.  Both employers and employees should also consider whom to invite or accept into their social network.   These individuals will have access to “private” information that they can easily print, save, or forward to others.  

6.   Personal Electronic Communications May Be Subject to Monitoring.  If an employer provides employees access to its electronic communications resources, such the Internet, computers, and email, it should adopt a policy putting employees on notice that communications on those resources are agency property, are not private and are subject to monitoring.  

7.   Employee Off-Duty Social Networking Use May Give Rise to Discipline.  An employer may discipline employees for social networking conduct that undermines its mission, purpose and credibility with the public.  This can include harassment, bullying or other conduct that affects the agency.  Employees may also be disciplined for social media conduct that violates agency rules or policies or that discloses proprietary information. 

8.   Improper Use of Social Media May Lead to Liability.  Employee postings of confidential information on the Internet such as third party (other employees, personal employee and student information could open employers up to liability for violating privacy laws.  In addition, employees who post negative comments about one another on social networking sites may give rise to harassment, defamation or discrimination claims against the employer.  Finally, information obtained from social networking sites, workplace emails and Internet usage can be used as evidence against the employer. 

9.   Posting Content Anonymously Does Not Necessarily Protect One’s Identity.  Posting anonymously or under a pseudonym will not necessarily protect an author’s identity.  A person seeking the identity of an anonymous user can serve a subpoena on the user’s Internet service provider (ISP), email provider, or web hosts that ask for documents or information that will reveal the user’s identity.  Although the user can attempt to block or quash the subpoena, courts have discretion to allow the disclosure of identifying information. 

10. Social Media Policies Should Be Narrowly Tailored.  Employees have the right to discuss their wages, hours and working conditions.  Thus, social media policies should not be overly broad and must balance the employer’s needs with the right of employees to discuss working conditions.  Properly worded policies may prohibit employees from making disparaging comments unrelated to work, abusive, libelous or obscene statements, and anticompetitive, disloyal behavior.

A session will be conducted on this topic at the annual LCW Public Sector Employment Law Conference to be held March 17-18, 2011 in Newport Beach, CA.  Please click here to view the conference brochure. Additionally, the conference binder, containing all conference handouts, will be available for purchase following the conference. Please visit our website after the conference, or email us if you would like to purchase the materials in either binder or CD format.

No Common Law Negligence Cause Of Action May Exist Against An Employer For Inadvertent Disclosure Of Private Information Concerning Former Employees; But Other Causes Of Action May Exist

Can a public employer be held liable for negligence or for a section 1983 claim because the employer accidentally disclosed the names, addresses, telephone numbers, marital status and social security numbers of 1,750 former employees?  An Illinois appellate court doesn’t think so.

Cooney v. Chicago Public Schools was brought to my attention by the IAPP Daily Dashboard.  This featured a blog post by the Information Law Group which noted this may be the first published decision to hold there exists no common law negligence claim exists against an employer for disclosure of personal information such as address, telephone number, date of birth and even social security numbers.  Plaintiffs were 1,750 former employees of Chicago Public Schools governed by the Board of Education of the City of Chicago.  The Board retained a printing company to print, package and mail a COBRA open enrollment list to plaintiffs to inform them that as COBRA participants, they could change their insured benefit plans. The package, however, ended up containing the names of all 1,750 plaintiffs, as well as each of their addresses, social security numbers, marital status, medical and dental insurers and health insurance plan information. When the Board learned of the disclosure of information, it sent a letter to the former employees asking them to return the COBRA list or destroy it and offered plaintiffs one year of free credit protection insurance.

Plaintiffs filed individual and class action lawsuits alleging various state and federal causes of action including: (1) violation of the common law right to privacy; (2) negligent infliction of emotional distress; (3) negligence; (4) breach of fiduciary duty; and (5) violation of their U.S. Constitutional rights vis-à-vis 42 U.S.C. section 1983.  The trial court granted, and the Illinois appellate court affirmed, the dismissal of plaintiffs’ claims against both the Board and the printing company. 

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NLRB Case Involving Firing Over Facebook Post Settles

Person-Typing-on-Laptop.jpgThis week the National Labor Relations Board (NLRB) announced that a settlement has been reached in a closely watched case involving the firing of an ambulance service employee for posting negative comments about her supervisor on her Facebook page.  This case created a buzz among employers throughout the nation.  Given the prevalence of social media through platforms such as blogs, MySpace and Twitter, every employer, whether public or private, with or without unionized employees, could have potentially been affected by the outcome of the case. 

The ambulance service employee was asked by her supervisor to respond to a customer complaint about her work.  The employee then requested union representation which was denied.  Later that day, the employee posted negative remarks from her home computer about her supervisor on her personal Facebook page.  Her criticisms drew supportive responses from co-workers which caused the employee to post further negative comments about the supervisor.  The employer, American Medical Response of Connecticut (AMR), suspended and ultimately terminated the employee on the grounds that the Facebook postings violated the company’s internet policies.

The NLRB’s investigation into this incident resulted in a finding that the employee’s Facebook postings constituted protected concerted activity under the National Labor Relations Act (NLRA) and that AMR’s “overly broad” blogging and internet posting policies interfered with employees’ right to discuss the terms and conditions of their employment with co-workers and others.  The NLRB noted that AMR’s policies prohibited employees from making disparaging remarks when discussing the company or supervisors and from depicting the company in any way over the internet without company permission.  The NLRB also charged AMR with illegally denying the employee union representation.

Under the terms of the settlement, AMR agreed to revise its policies to ensure that “they do not improperly restrict employees from discussing their wages, hours and working conditions with co-workers and others while not at work, and that they would not discipline or discharge employees for engaging in such discussions.”  AMR also stated that it would not deny employee requests for union representation in the future and that employees would not be threatened with discipline for requesting representation.

Although this case resulted in a settlement, scrutiny of employer social media policies will continue.  Jonathan Kreisberg, Regional Director of the NLRB’s Hartford office, told the Associated Press that the Board is looking at a growing number of complaints that explore the limits of corporate internet policies.  Thus, we encourage all employers to review their social media policies to ensure they balance the employer’s needs with the right of employees to discuss working conditions regardless of whether their employees are represented by a union.  While not covered by the NLRA, speech by non-unionized employees still raise constitutional issues relating to privacy and free speech.  Employee speech may also be protected by federal and state anti-retaliation laws relating to whistleblowers.  Finally, California employers are prohibited from taking an adverse action against employees for disclosing the amount of their wages and working conditions under Labor Code sections 232 and 232.5.  While recent California appellate decisions call into question whether these Labor Code provisions apply to public employers, public agencies should err on the side of caution and comply with them until there is a court ruling that expressly excludes public agencies from coverage.  

U.S. Supreme Court Holds Employee Background Checks Do Not Violate Privacy Rights

Gavel.jpgRecently, the Supreme Court reversed a decision of the Ninth Circuit and upheld the federal government’s ability to conduct employee background checks in an 8-0 decision (Justice Kagan did not participate) in NASA v. Nelson (No. 09-530).

The National Aeronautics and Space Administration (“NASA”) is an independent federal agency which has a workforce consisting of both federal civil servants and contract employees who are employed by Government contractors.  The Jet Propulsion Laboratory (“JPL”), a NASA facility, is staffed exclusively by contract employees.  In 2007, twenty eight JPL employees objected to mandatory background checks on the grounds that some of the inquiries violated their constitutional right to “informational privacy.”  The employees objected to a form questionnaire that asked them about treatment or counseling for recent illegal drug use.  They also objected to a form which was sent to their designated references that asked “open-ended” questions about the applicant’s “suitability for government employment and security,” “honestly and trustworthiness,” “financial integrity,” and “mental and emotional stability.”  At the time they were hired many years ago, the JPL employees were not subjected to a background check because background checks were only required for federal civil servants.  However, this changed when a recommendation by the 9/11 Commission prompted the Government to begin requiring contract employees with long-term access to federal facilities to complete background checks.  JPL management informed employees that anyone failing to complete the background check would be denied access to JPL and face termination.

The Ninth Circuit had enjoined the forms as likely being unconstitutional because  the questions about drug treatment and counseling did not serve a legitimate government interest and the open ended questions for references were not narrowly tailored to meet the government’s security interests.

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